The hotel needed to take their existing system from the 1980s and update it for the new modern world. As a famous historical South Florida landmark and attraction, the Biltmore Hotel transacts hundreds of millions of dollars every year! The Biltmore’s goal was to lower costs and increase efficiency by modernizing and eliminating staff’s pen and paper use during the re-stocking process of in-room refrigerators.
SDSol’s solution was to empower Biltmore Hotel mini-bar staff with a mobile app allowing them to track each room’s refrigerator inventory and place re-stocking orders as necessary. This also created the unique opportunity to grant hotel guests a separate mobile app, which serves as a convenient way to place food and beverage orders. SDSol technologies performed a thorough review and assessment of Biltmore Hotel’s legacy IT system and then successfully integrated the new mobile app technology with it. The result is that the Biltmore Hotel is thrilled with the modern and responsive solution that SDSol developed.